Where Is Your Company Located? Do You Support On-Site Visits?

Our company is located in Shanghai, China. Global customers are welcome to make an appointment to visit our factory and design studio at any time.

What Is The MOQ For Custom Scarves? How Long Is The Delivery Time?

The minimum order quantity for custom orders is 50 pieces per style. The standard delivery time is 7-15 days, and urgent orders can be expedited to 5 days.

What Fabric Options Do You Provide?

We provide a variety of fabric options including 16 momme 100% mulberry silk, 12 momme mulberry silk, lightweight chiffon and breathable cotton-linen blend. All fabrics are certified by Oeko-Tex Standard 100.

What Shipping Methods Do You Support? Can You Ship To Amazon Warehouses?

We support multiple shipping methods including DHL, FedEx, UPS, EMS, air freight and sea freight. We also provide Amazon FBA headend service and can ship directly to major Amazon warehouses worldwide.

What Is Your After-Sales Policy?

Retail orders support 30-day no-reason return and exchange (products unused and in good packaging). For wholesale orders, if quality problems are found, you can apply for free exchange or refund within 7 days. For custom orders, if quality problems are caused by our reasons, we will re-produce for free or give a full refund.

How To Clean And Maintain Silk Scarves?

Mulberry silk scarves are recommended to be dry cleaned or hand washed in cold water with neutral detergent. Do not rub vigorously, hang to dry in shade, avoid direct sunlight, and iron at a temperature below 110℃.

FAQs

Questions

Our dedicated team can help you find the right products to acceltrate your output.From design to use,We take care to all your needs.

Where Is Your Company Located? Do You Support On-Site Visits?

Our company is located in Shanghai, China. Global customers are welcome to make an appointment to visit our factory and design studio at any time.
What Is The MOQ For Custom Scarves? How Long Is The Delivery Time?

The minimum order quantity for custom orders is 50 pieces per style. The standard delivery time is 7-15 days, and urgent orders can be expedited to 5 days.
What Fabric Options Do You Provide?

We provide a variety of fabric options including 16 momme 100% mulberry silk, 12 momme mulberry silk, lightweight chiffon and breathable cotton-linen blend. All fabrics are certified by Oeko-Tex Standard 100.
What Shipping Methods Do You Support? Can You Ship To Amazon Warehouses?

We support multiple shipping methods including DHL, FedEx, UPS, EMS, air freight and sea freight. We also provide Amazon FBA headend service and can ship directly to major Amazon warehouses worldwide.
What Is Your After-Sales Policy?

Retail orders support 30-day no-reason return and exchange (products unused and in good packaging). For wholesale orders, if quality problems are found, you can apply for free exchange or refund within 7 days. For custom orders, if quality problems are caused by our reasons, we will re-produce for free or give a full refund.
How To Clean And Maintain Silk Scarves?

Mulberry silk scarves are recommended to be dry cleaned or hand washed in cold water with neutral detergent. Do not rub vigorously, hang to dry in shade, avoid direct sunlight, and iron at a temperature below 110℃.